Recreation Vehicle Warranties
The Dispute Resolution Program for Recreation Vehicles (DRP-RV) is a free service for owners of recreational vehicles with warranty disputes.
The DRP-RV program currently provides services to owners who purchased their RV in the United States and Canada. The Program provides a mediation component and allows RV owners and manufacturers an avenue for a timely resolution of disputes.
In the mediation, the parties are invited to discuss the dispute and to jointly develop a resolution with the assistance of a neutral third party. Mediators are attorney-mediators trained on the specific rules and guidelines of the DRP-RV program.
DRP-RV Online Statement of Issues Powered by ODR.com
DRP-RV Program Rules (for claims submitted PRIOR to September 1, 2022)
DRP-RV Program Rules (for claims submitted AFTER September 1, 2022)
To file a DRP-RV claim:
Contact Rylee McCoy, DRP-RV Program Manager, at rmccoy@demarsassociates.com or call 262-549-6700 ext. 1280.
Submit the DRP-RV Statement of Issues to info@demarsassociates.com or rmccoy@demarsassociates.com.
As of August 4, 2022, the following are participating manufacturers in the DRP-RV Program:
Forest River
Specific makes/models only
Berkshire (motorized only)
Dynamax (motorized only)
Georgetown (motorized only)
Forester (motorized only)
FR3 (motorized only)
Legacy (motorized only)
Solera (motorized only)
Sunseeker (motorized only)
Grand Design RV
Jayco, Inc.
Including its divisions:
Entegra Coach
Highland Ridge RV
Starcraft RV
Keystone RV
Including its divisions:
Dutchmen Manufacturing
CrossRoads RV
Tiffin Motor Homes
Including its divisions:
Wayfarer
Vanleigh RV
Thor Motor Coach, Inc.
Winnebago Industries, Inc.
DRP-RV 2022 Program Statistics
*FLORIDA APPLICANTS ONLY (Motorized RVs Only):
Additional information regarding Mediation and Arbitration may be obtained by contacting CAP-RV at 262-549-6700 or on the website at https://www.demarsassociates.com/cap-rv. You may also contact the Florida Attorney General’s Office Lemon Law Arbitration Program at 850-414-3500 or website at http://www.myfloridalegal.com. The CAP-RV program is only available to consumers with motorized RVs.
The information contained in this website is for general information purposes only. For further information, click on the following link, Disclaimer.