Recreation Vehicle Warranties

The Dispute Resolution Program for Recreation Vehicles (DRP-RV) is a free service for owners of recreational vehicles with warranty disputes.

The DRP-RV program currently provides services to owners who purchased their RV in the United States and Canada. The Program provides a mediation component and allows RV owners and manufacturers an avenue for a timely resolution of disputes.

In the mediation, the parties are invited to discuss the dispute and to jointly develop a resolution with the assistance of a neutral third party. Mediators are attorney-mediators trained on the specific rules and guidelines of the DRP-RV program.

DRP-RV Program Brochure

DRP-RV Statement of Issues

DRP-RV Online Statement of Issues Powered by ODR.com

DRP-RV Program Rules (for claims submitted PRIOR to September 1, 2022)

DRP-RV Program Rules (for claims submitted AFTER September 1, 2022)

To file a DRP-RV claim:

As of August 4, 2022, the following are participating manufacturers in the DRP-RV Program:

  • Forest River

    • Specific makes/models only

      • Berkshire (motorized only)

      • Dynamax (motorized only)

      • Georgetown (motorized only)

      • Forester (motorized only)

      • FR3 (motorized only)

      • Legacy (motorized only)

      • Solera (motorized only)

      • Sunseeker (motorized only)

  • Grand Design RV

  • Jayco, Inc.

    • Including its divisions:

      • Entegra Coach

      • Highland Ridge RV

      • Starcraft RV

  • Keystone RV

    • Including its divisions:

      • Dutchmen Manufacturing

      • CrossRoads RV

  • Tiffin Motor Homes

    • Including its divisions:

      • Wayfarer

      • Vanleigh RV

  • Thor Motor Coach, Inc.

  • Winnebago Industries, Inc.

DRP-RV 2022 Program Statistics

*FLORIDA APPLICANTS ONLY (Motorized RVs Only):

Additional information regarding Mediation and Arbitration may be obtained by contacting CAP-RV at 262-549-6700 or on the website at https://www.demarsassociates.com/cap-rv. You may also contact the Florida Attorney General’s Office Lemon Law Arbitration Program at 850-414-3500 or website at http://www.myfloridalegal.com. The CAP-RV program is only available to consumers with motorized RVs.

The information contained in this website is for general information purposes only. For further information, click on the following link, Disclaimer.